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Improving
our customers success is the goal and defining feature of our work
.
Since 1999, we have lived up to this standard in a diversity of projects for various customers. Below you will find a summary of selected customer solutions. In the "Downloads"
section, you can also download individual case studies as a PDF document.
Current projects |
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The right service for the right person |
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Subscriber Information Service SIS
Based on regularly imported data from multiple sources, the Subscriber
Information Service SIS as a highly important and business-critical platform
enables a large telecom provider to provide numerous services mainly used for
authentication and authorisation of customer accesses to various services of the
provider.
The platform was designed, developed and completely integrated by Intersys in
highly complex structures. For more than ten years, the platform is continuously
being enhanced, adapted to changing requirements and technologically kept on a
state-of-the-art level.
> Detailed Case Study in PDF
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Public Wireless LAN |
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Internet access on the road – secure and user-friendly thanks to Intersys
The PWLAN service of a large Swiss telecom provider enables the customers on the
road to do a fast and easy internet login at a hot-spot place. Login with the
mobile number, get an SMS with a one-time-password and enter this – and here you
go with surfing. Depending on circumstances, even easier login methods are
possible such as fully automated login via SIM-card authentication. Ensuring
that everything goes secure and the invoicing receives the correct session data,
that’s what the Intersys system is doing in the background.
> Detailed Case Study in PDF
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Helpful local services –
always according your current location |
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Real-time Informations of Mobile Subscribers with the SS7 Signaling
Gateway
In order to offer its clients userfriendly locaction based services, the SS7
gateway developed by Intersys continuously provides the telecom provider with
real-time status information about its mobile subscribers in simple and
protected manner. The mobile subscribers are thus happy about helpful services
corresponding to their current geographic location.
> Detailed Case Study in PDF
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Company merge with ease |
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Optimum service integration thanks to a new Subscriber Information Service
After taking over a local broadband supplier, the large telecom provider in the
Anglo-Saxon region had to integrate various backend systems. Intersys hereby has
realized the new central subscriber data base SISDB, including an SIS
provisioning interface. Various customer services are herewith accessing on the
correspondent subscriber data ensuring a smooth authorisation check and the
transmission of the correct billing data, while a performance monitoring
integrated in the SISDB is guaranteeing an optimum effectiveness.
> Detailed Case Study in PDF
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Shipping without limits |
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Parcel Clearance per Web-Application
Various web-based applications enable the logistics provider to automatically
clear through the parcels coming into Switzerland from abroad. Intersys has
analysed, optimized and enhanced the prior existing solution and has herewith
enabled a seamlessly working customs clearance that covers the drastically
increased needs. These highly critical applications, mainly active at night
time, are thus guaranteeing quiet nights for the responsible persons.
> Detailed Case Study in PDF
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Testing to the fullest |
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Continuous
Testing – Continuous Quality – Continuous Cost Control
Due to the daily execution of all test runs during the enhancement of a
long-lasting system of a telecom-provider, the single releases are a priori
delivered with a minimum amount of errors. Herewith the implementation cycles
into the live-production have been considerably shortened while the quality of
the deliveries to the client considerably increased. Besides the hereby induced
cost saving, the use of open source tools brought an additional significant
reduction in licence and maintenance costs.
> Detailed Case Study in PDF
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Performance required? |
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System
Monitoring par Excellence with Continuous Testing
As a side product of the permanent automation of regression tests (Continuous
Testing), the operating department of the telecom provide is receiving far
better measurement data in regard of the entire system performance. Combined
with further test procedures und freely adjustable test intervals, any desirable
level of details can be adapted to the system monitoring. By using open source
tools, also a significant licence and maintenance cost saving was achieved.
Monitored in this was, the customer’s system is hence clearly fulfilling its
task as a business-critical, high-performing and long-lasting system.
> Detailed Case Study in PDF
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Saving energy with ease |
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Web-based energy-saving-model for SMEs
For a cantonal Swiss energy supplier and its SME-customers, Intersys established a web-based energy-saving-model. The participating SMEs are enabled to online define and execute all necessary steps to optimise their energy consumption, including target and action definitions. SMEs reaching the commonly defined goals are entitled to an energy cost reduction.
Intersys was holding the entire project responsibility, including all interfaces and reporting tools.
> Detailed Case Study in PDF
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Former
interesting projects |
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Antenna-Network Overview par Excellence |
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Alarm Management System
Realization of a new system for the transmission and visualisation of alarm and status reports for a broadcasting-network with several hundred locations allover Switzerland. The decentrally generated reports are allowing an exact availability monitoring of each antenna location and thus enabling an immediate intervention in case of malfunctions. Seamlessly integrated in the surrounding systems, the alarm management system ensures an optimum guaranteeing of the service level agreements towards the customer.
Intersys has established the ready-to-use system, including system specification, development, hardware procurement and installation as well as the commissioning.
> Detailed Case Study in PDF
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One single login for „countless“ applications |
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Access control with Single Sign On
Realization of a Single Sign On solution (SSO) for a mobile provider. The same single login is allowing access to a growing number of own as well as third-party applications, allowing thus a deeper authentication and authorisation on further services. Significant user-friendliness is going along with simplified integration of new future applications.
Intersys has established the entire configuration, infrastructure and integration in customized surrounding systems.
> Detailed Case Study in PDF
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Point of sale reliability check |
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Immediate verification of identification and solvency
Intersys established an order handling solution for a Swiss mobile provider, enabling the points of sales to immediately verify the identification and solvency of mobile phone purchasers. Thus, when leaving the shop, the customers can already make phone calls with their newly purchased items. A crucial competitive advantage!
As usual Intersys has taken over the entire project responsibility for specification, development and integration in surrounding systems.
> Detailed Case Study in PDF
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PresseDox |
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Web-based research in the Swiss media data-base (SMD)
Thanks to Intersys, visitors of the Swiss Social Archives can have an electronic look at the collection of newspaper and magazine articles. Meanwhile, the paper collection has been suspended. Designed and developed as an open-source application, PresseDox enables the Swiss Social Archives web-based access to the complete Swiss media data-base. As a research and bundling application, PresseDox puts together the corresponding articles and prepares them for printing, according to the customer’s request. The use of open-source technology guarantees a comprehensive future fitness.
> Detailed Case Study in PDF
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Accounting in telecom roaming |
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Complexity simplified by Intersys
More than 160 mobile providers in about 100 countries are handled by the international roaming broker. More than a billion data signal units must be processed and be invoiced to the right customer. A jungle of data has here been transformed into a clear and user-friendly accounting system, individually made by Intersys. The entire automated invoice generating can easily be managed via the online reporting system.
> Detailed Case Study in PDF
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National research projects thoroughly calculated and accounted |
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Among others financed by the Swiss National Fund SNF, various Swiss universities are contributing projects to the national research issues NFS (National Forschungs-Schwerpunkte). In order to streamline the processes for both budgeting the 4-year-financial-planning as well as the complex relations between the different research locations, Intersys established a complete solution, entirely embedded in the surrounding systems. Increased efficiency and effectiveness among the participants, increased user-friendliness and more concrete results are the very proof of the solution’s added value
> Detailed Case Study in PDF
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Telecom network management per web-click |
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GSM network elements have to be managed and used in an efficient and effective way, in order to ensure a reliable and fast operation of the correspondent GSM services. Best is, to allow that in a simple way, without necessity of sound technical knowledge. The existing system has been completely replaced by an Intersys solution and provides state-of-the-art interfaces towards all necessary directions. Increased performance and scalability are significant elements of the system.
> Detailed Case Study in PDF
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Increased rollout quality thanks to Intersys’ test management in a highly complex environment |
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A mobile provider’s call-center has realized a larger software project in order to harmonize customer data. In the time frame of about one year, Intersys provided substantial added value by acting as an independent test-management partner. When the system was launched, both the customer and the supplier could largely profit of the utmost stability of the system, the smooth interoperability with surrounding elements, increased security for future upgrades, streamlined business processes as well as a generally improved cooperation between different departments.
> Detailed Case Study in PDF
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Saving costs for testing activities thanks to open-source tools |
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In the highly complex environment of a big mobile provider (see separate case study Subscriber Information System SIS), open-source testing tools have proved to be extraordinarily useful. Besides large savings in license and maintenance costs, the established solution shows unusual simplicity and user-friendliness as well as a high reusability of the test-cases. In brief: Much more much simpler for less money.
> Detailed Case Study in PDF
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Load testing par excellence – What if there is no suitable standard solution? |
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The remodelling of the hard- and software-landscape of a large mobile provider’s critical application required a customized test-management. Time and project issues required an individual realization of a load-test application, finally developed and seamlessly implemented by Intersys. With this, a reproducible test-framework was created, reusable on matching situations.
> Detailed Case Study in PDF
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© 2011 Intersys
AG, Bridging the Gap
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